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    I shop Organic. Where can I get a full list of products that are suitable for my diet?

    We have a full list of Organic products updated every month. Please visit your favorite store and consult our customer service.

    Contact Us 0800 220720

     I have a Gluten intolerance. Where can I get a full list of products that are suitable for a Gluten Free diet?

    We have a full list of Gluten free products updated every month. Please visit your favorite store and consult our customer service.

    Contact Us 0800 220720

    I can't eat milk, or milk by-products. Do you have a list of all products you sell that are free from milk?

    We have a full list of lactose free products updated every month. Please visit your favorite store and consult our customer service. or visit our Dietary food range page.

    Contact Us 0800 220720

    What international food ranges do you stock?

    We have a full list of International products updated every month. Please visit your favorite store and consult our customer service.

    Contact Us 0800 220720

    I've been disappointed with the quality of a product I've purchased. What should I do?

    We are very sorry you had a bad experience. Please consult our customer service desk or reach our customer services. We'll be happy to listen to you.

    Contact Us 0800 220720

    I've purchased an out of date product from you. What should I do?

    We are very sorry you had a bad experience. Please kindly return to the store at your earliest convenience so this issue can be investigated.

    Contact Us 0800 220720

    I'm having difficulty in setting up a mobile phone/an electrical item I've purchased from you. Can you help?

    We'd be happy to help! Please visit your favorite store and consult our salesmen. They have the best experience to assist you.

    Contact Us 0800 220720

    All items are delivered to you with the brand’s warranty and protection promise!

    All items are guaranteed being original stock from the brand, the distributor or the manufactory warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default.

    Contact Us 0800 220720

    When the warranty of the product that I purchased start?

    The warranty begins on the day that your item is received and lasts as per the brand’s Terms and Conditions.

    Contact Us 0800 220720

    I'd like to purchase a large amount of stock from your store. Is there a limit?

    You can shop as many items on our shelves as you wish. Any restriction will be clearly communicated on shelf.

    Contact Us 0800 220720

    Can you reserve items for me to collect at a later date?

    Sorry, we operate a 'first come first served' policy on all of our stock. To keep things fair, we don't reserve any stock in our stores.

    Contact Us 0800 220720
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    A Majid Al Futtaim Company
    Carrefour Uganda

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